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A topic is the product, service, or project which you want your users to feedback on. There is no limit to the number of topics that you can set up.
A lifecycle is the development or improvement process that relates to your topic. These differ depending on what type of product, service or project you are planning to improve. You can either choose a templated lifecyle from the ones that we have already setup, or set up your own.
The suggestions are what your crowd will be voting on. You'll want to add at least one to get the ball rolling, from there on your users can add their own.
Users are the people who you invite to feedback on your product, service or project – your topic. They will probably be a mixture of your customers and your team. They might however be part of a wider community that has an interest in your topic. You choose – they are your Crowd
Our filters enable you to sort and view suggestions by topic and lifecycle stage. You also sort by date added and popularity.
Net UP vs DOWN vote scores and total vote counts, give everyone an instant indication of the popularity and activity on any given suggestion.
Users can comment on suggestions developing them and giving you valuable additional insight.
Upload attachment of grabs and documents to provide background context is built-in.
Users can easily alter their vote or cancel it all together.
Put chosen lifecycle stages in to a no-vote status to freeze the voting on a suggestion.
Admins have inline access to moderate, change status and share suggestions.
Access data on topic popularity, user activity and much more.
Subscription to regular e-mail updates, keeps you informed even when you are not logged in.
All feature suggestions are immediately listed in Ask the Crowd. Votes, comments and attachments are totally visible. Button click promotion through your development lifecycle.
Full transparency and clarity for all your users