Triaster
The suggestion tool from Triaster

 

Features

Ask your customers to suggest, vote and comment on features to improve your product or services

Setting up is as easy as 1,2,3,4

1. Setup your first topic

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A topic is the product, service, or project which you want your users to feedback on. There is no limit to the number of topics that you can set up.


2. Attach a lifecycle to your topic

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A lifecycle is the development or improvement process that relates to your topic. These differ depending on what type of product, service or project you are planning to improve. You can either choose a templated lifecyle from the ones that we have already setup, or set up your own.


3. Add a suggestion

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The suggestions are what your crowd will be voting on. You'll want to add at least one to get the ball rolling, from there on your users can add their own.


4. Invite your users

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Users are the people who you invite to feedback on your product, service or project – your topic. They will probably be a mixture of your customers and your team. They might however be part of a wider community that has an interest in your topic. You choose – they are your Crowd


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Sit back and wait for the great ideas to roll in

 

Core Product Features

Fine tune your results

Our filters enable you to sort and view suggestions by topic and lifecycle stage. You also sort by date added and popularity.

Snapshot metrics

Net UP vs DOWN vote scores and total vote counts, give everyone an instant indication of the popularity and activity on any given suggestion.

Capture written feedback

Users can comment on suggestions developing them and giving you valuable additional insight.

Enriched commenting

Upload attachment of grabs and documents to provide background context is built-in.

Change of heart?

Users can easily alter their vote or cancel it all together.

Control Voting

Put chosen lifecycle stages in to a no-vote status to freeze the voting on a suggestion.

Instant administration

Admins have inline access to moderate, change status and share suggestions.

Usage statistics

Access data on topic popularity, user activity and much more.

E-mail update

Subscription to regular e-mail updates, keeps you informed even when you are not logged in.

Manage feature suggestions to give clarity and transparency for all

It's all hard-baked into Ask the Crowd

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All feature suggestions are immediately listed in Ask the Crowd. Votes, comments and attachments are totally visible. Button click promotion through your development lifecycle.

 Full transparency and clarity for all your users

Try us for free

Try Ask the Crowd today - see how it will help you build better products and services. 

Free for 14 days. No credit card details requested.