"As an emerging theatre company, it is essential for us to collect audience feedback so we can develop our productions. Ask The Crowd enabled us to collect, in just one place, all of our audience feedback for our recent production Runway and the voting and comments feature also gave us definite answers about specific elements of the production and allowed us see what was most important to our audience.
Ask The Crowd means our audiences can contribute feedback about our shows and add their own suggestions for future performances, this gives us confidence in our decisions going forward.
The process of setting up Ask The Crowd was straight-forward with the assistance of the ‘how to’ videos on the website. Being able to personalize the Topic Lifecycles helps us to stay on top of feedback and communicate to our Crowd how we are responding to their comments. We also found the e-mail alerts to new feedback very useful."